Yes, we do. If you have a design idea or sketch in mind, our design team can work with you to create a unique piece. You can consult with us about materials, gemstones, motifs, and budget.

All our gold items are hallmarked and stamped with purity marks (e.g. 22K, 24K) as per the regulatory standards. Gemstones and diamonds come with certificates or authenticity reports when applicable.

We allow returns or exchanges for faulty, damaged, or incorrect items within X days of purchase (e.g., 7 or 14 days). The item must be in original condition, and you must have the original sales invoice. (Note: Custom-made items may have special terms.)

• Avoid contact with chemicals (like perfumes, lotions, chlorine)

• Store pieces separately to avoid scratches

• Clean gently using soft cloths or approved cleaning solutions

• For gold and gemstones, consider annual checkups to inspect settings and prongs

Yes. We offer polishing, resizing, replacing broken parts or stones, re-plating, and restoration of vintage pieces. You can bring in your piece and we’ll evaluate the repair cost.

Standard ready-made items are usually delivered within X to Y days (depending on location). For custom orders, it may take 2 to 6 weeks (or as negotiated) depending on design complexity.

Yes, we provide shipping within Pakistan. For international orders, we can arrange reliable courier services, subject to customs regulations and shipping costs.

We accept payments via cash, credit/debit cards, bank transfers, and sometimes installments or installments plans (if available). For online orders, secure payment gateways are offered.

Yes, we frequently refresh our collection to reflect the latest trends in fashion and bridal jewellery. Seasonal collections and limited-edition pieces are also introduced from time to time.

We offer a guarantee on craftsmanship (e.g. against manufacturing defects) for a specified duration (e.g. 6 months or 1 year). Wear-and-tear, misuse, or accidental damage may be excluded.